Mental Wellness
Confidential support when it matters
Funded therapy sessions with vetted professionals — your employer sees only a credit used, never the details.
Burnout, anxiety, and workplace stress are not edge cases — they're common realities across high-growth African organisations. Yet fewer than 1 in 10 employees who need mental health support ever access it, because the barrier to entry is too high. Funded therapy sessions remove that barrier. Fully confidential, fully private.
50 min
Session length
8+
Therapist languages
None
Employer data shared
In-person or video
Format options
The benefit explained
What is it, exactly?
Funded access to one-to-one therapy sessions with vetted psychologists and mental health counsellors. Sessions are 50 minutes, fully confidential, and available in-person or via secure video. Employer-funded, employee-directed, fully private.
Step by step
How it works
From setup to employees spending — here's the full flow.
Employer allocates a set number of session credits per employee.
Employee browses the therapist directory — filter by specialisation, language, location.
Employee books a session. Credit deducts automatically at booking.
Session takes place in-person or via secure video link.
Employer sees only that a credit was used — never the nature of any session.
Full coverage
What's included
The difference
Before RibiBenefits vs. after
- No mental health support available at work
- Employees dealing with burnout alone
- Therapist fees prohibitive out-of-pocket
- Stigma makes asking for help harder
- Turnover spikes after intense project cycles
- Funded therapy credits in every employee's account
- Same-week booking with vetted therapists
- Fully employer-funded — zero personal cost
- Confidential platform removes stigma barrier
- Measurable reduction in burnout-related attrition
For your organisation
Why HR teams choose it
Reduce burnout and turnover
Access to mental health support is directly linked to employee retention, especially in high-stress industries.
Build psychological safety
Funding therapy signals to employees that mental health is treated as seriously as physical health.
Full confidentiality guarantee
Session details are never shared with your HR team. Employees can engage honestly, which makes the benefit genuinely effective.
Targeting
Who is this benefit for?
This benefit works across many employee profiles. Here's where it has the most impact.
High-pressure industries (finance, tech, consulting)
Burnout rates in these sectors are among the highest in Africa. Mental wellness support is increasingly expected by candidates.
Remote and distributed teams
Isolation and overwork are leading mental health risks for remote workers. Access to a therapist is particularly valuable for this group.
Companies investing in retention
Employees who have access to confidential support during difficult periods are significantly less likely to resign.
All staff — mental health is universal
Anxiety, grief, and stress affect everyone regardless of role or seniority. This benefit has no wrong target audience.
The question Finance always asks
Why not offer a mental health cash allowance?
Cash for mental health gets spent on anything except therapy — the stigma and friction of booking are the real barriers, not cost alone. A funded platform with a curated therapist directory makes booking a session as simple as ordering delivery. Employees who would never self-fund a therapist will book one when the credit is already there and the platform makes it frictionless.
The perception gap
Equivalent cash added to salary
55% perceived value vs cost
Named benefit credit
87% perceived value vs cost
Based on RibiBenefits employee surveys across African markets, 2024.
Employee perspective
What employees get
Benefits only work if employees actually use them. Here's why they do.
Your employer never knows the details
Only that a credit was used. Nothing about what was discussed, ever.
Choose who you work with
Browse therapist profiles, read about their specialisations, and switch therapists any time.
Flexible timing
Many therapists offer evening and weekend slots — sessions that fit around work, not the other way around.
“We were nervous about offering therapy as a benefit — would people use it? Within three months, 40% of our team had booked at least one session. Nobody talks about it, but the culture has shifted. People seem less stretched. I can't prove causation but I don't doubt the connection.”
Where it works
Available markets
Tax & compliance note
Employee mental health and EAP-style benefits are generally fully deductible for employers across African markets. In several jurisdictions, they qualify as welfare expenditure which carries favourable treatment. Our tax team will confirm your specific position.
Common questions
Questions
Build your package
Pair it with
Most companies combine 3–5 benefit categories. Here's what works well alongside mental wellness.
Ready when you are
Add Mental Wellness to your package
Book a demo and we'll show you exactly how it works for your team and markets. Most companies go live within two weeks.
- No procurement process — one contract
- Go live in 2 weeks or less
- Dedicated onboarding support included
- Cancel any time, no lock-in